Let’s Solve Your Lighting Challenges
Quality is our promise, but your peace of mind is our mission. If your lighting arrives with defects or transit damage, our support team is ready to assist. Contact us via email at info@auraolight.com or use the form below—we guarantee a personalized response within 24 hours. We proudly offer a 30-day window for returns and exchanges to ensure you love what you bought. At Auraolight, a smooth experience isn’t just a goal; it’s a guarantee.
Get in Touch
Your peace of mind is our priority. From tracking down an order to brainstorming a bespoke design, we’re here to ensure your experience is seamless. No automated loops—just straightforward, expert assistance to help you illuminate your space perfectly.
Business Information
Administrative Office: 6336 S Crocker St, Littleton, CO 80120, United States
Please Note: This location is for administrative use only. We do not accept returns at this address.
Logistics & Fulfillment To ensure competitive pricing and factory-direct craftsmanship, our products are shipped directly from our specialized facility in Zhongshan, China.
Return Note: Returns are processed at our China facility. Please contact customer support to receive the specific return address and instructions.
Contact Information
Operating Entity: Novalume Living LLC
Tel: +1 929-268-4268
Email: info@auraolight.com
Support Hours: Mon - Fri, 9:00 AM - 6:00 PM